Home / FAQ

FAQ

  • Q: Who are we?

    We are based in Zhejiang, China, starting from 2020, selling to North America(70.00%), Southeast Asia(10.00%), Mid East(10.00%), and Western Europe(10.00%). There are a total of about 51-100 people in our office.
  • Q: How can we guarantee quality?

    Always a pre-production sample before mass production;
    Always final Inspection before shipment.
  • Q: What can you buy from us?

    Hand truck, Hand cart, Hand trolley, Platform cart, Tools
  • Q: Why should you buy from us not from other suppliers?

    The first professional factory to produce trolleys and casters. The factory covers an area of 16000 square meters. Exported to America, Japan, Korea, Thailand, and so on. Export more than 600000 sets every year.
  • Q: What's the payment term?

    Accepted Delivery Terms: FOB;
    Accepted Payment Type: T/T;
    Accepted Payment Currency: USD.
  • Q: How long can i get the feedbacks after we sent the inquiry? 

    We will reply to you within 12 hours of the working day.
  • Q: Are you a direct manufacturer or trading company?

    We have our own casting workshop and CNC machining factory, we also have our own international sales department. We produce and sell all by ourselves.
  • Q: What's the payment term?

    When we quote for you, we will confirm with you the way of transaction, FOB, CIF, CNF, etc. For mass-production goods, you need to pay a 30% deposit before producing a 70% balance against a copy of documents. A common way is by T/T. L/C is also acceptable.
  • Q: How to deliver the goods to us?

    Usually, we will ship the goods to you by sea, it is very convenient and efficient to ship goods to any other country. Of course, if your goods are very urgent, the Ningbo airport and shanghai airport are also very nearby.
  • Q: Where are your products mainly exported to?

    Our products are mainly exported to over 30 countries such as the USA, Germany, Japan, Australia, Canada and etc. Our clients include many OEM customers, we already have cooperation with more than 10 of the world’s top 500 companies as one of their major casting suppliers in China.

Contact Us

*We respect your confidentiality and all information are protected.